Please note that we DO NOT accept overseas orders.
Packages are sent via Australian Post or Via Couriers. These methods are secure and require a signature at your end.
Please make sure there is someone available to take delivery of your order and sign for it. If there is no one there at the time a calling card may be left and you may be required to pick your order up from the nominated location or arrange a new time for delivery.
Please also note the shipping carrier may charge extra for this service.
We do not COD goods.
Shipping and Handling Fees
Freight is charged on a sliding scale:
· Less than or equal to $ 10.00 - the freight is $ 10.00
· Over 10 but under 200 - the freight = $ 15.00
· Over 200 - the freight = $ 20.00
Unusual orders ( heavy items )
Please note that larger orders or orders where the size, weight , or location would dictate that the cost of postage would vary, may incure extra freight charges. This would be discussed with you prior to despatch.
REFUNDS AND RETURNS
We will only refund or credit you if the product is dead on arrival (DOA). We suggest you to make your decision carefully because all stock on this cart is ordered in especially for you and we will not refund you if you have simply "changed your mind".
Some orders may take a day or two longer than stated. This is because a product you have ordered may not be in the warehouse at the time you order it.
If an item is "out of stock" you will be notified. Then, if you choose, you can cancel the order under these circumstances.